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Service Request

At Mirai, we build equipment known for reliability and durability—with minimal need for attention. Still, even the most advanced machines benefit from expert support. That’s where Mirai Intex Service comes in. We provide comprehensive support across the entire equipment life cycle—from remote diagnostics to extended warranties and on-site assistance.
Mirai - Always On, Always Ready
Mirai Intex developed air bearings that absolutely eliminate the need for lubricants in the system. This ensures additional cost savings but mainly safe and worriless experience for our clients.
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2. Advanced Capabilities, Minimal Maintenance, Maximum ROI
Mirai Intex Service is always available and ready to respond quickly to any request. You can submit a service application through our user-friendly online platform or by phone — it's fast and efficient. In urgent cases, we respond within 24 hours, and on-site visits are carried out within 5 business days. Remote diagnostics and problem resolution are also available, reducing downtime and improving response time.

Every step of the service process is transparent and documented: detailed service logs are maintained, photo and video reports are provided, and protective seals are applied after each intervention. All service records are centrally stored in the Mirai technical database, giving you full visibility and access to your service history. Our quality control system covers every phase — from assembly to final calibration — ensuring each step is verified and approved.
2. Advanced Capabilities, Minimal Maintenance, Maximum ROI
Long-term partners with a valid Mirai Intex Service Contract enjoy premium benefits: extended warranty coverage of up to 4 additional years, no extra charges – fixed-rate travel fees for trips up to 300 km across Europe, VIP priority service, and scheduled preventive maintenance tailored to your needs. You also gain access to the Mirai Academy — expert-led training on operations, upgrades, and best practices.

With the optional remote monitoring module, you gain access to intelligent diagnostics: real-time tracking of vibration, pressure, temperature, and load cycles. All data is automatically analyzed by Mirai Service Center experts, providing early warnings and detailed reports that support informed decision-making — often without the need for on-site visits.
Mirai - Always On, Always Ready
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Any questions?
See the Mirai FAQs for more information. Still have questions? Email us via our contact formular in the Contact page.